Bosch Electronic Service is expanding its range of products and helping workshops to repair vehicles with faulty electronic components in a cost-effective way. Alongside the option of a traditional repair or the installation of a new part, workshops can now also get hold of a reconditioned part within 24 hours. This new option keeps waiting times down for the end customer and also provides a cost-effective alternative to purchasing a new product because repaired parts can be up to two thirds cheaper. Despite these cost savings, reconditioned products meet the same quality standards as new parts – an important argument to encourage every driver to have faulty parts replaced professionally at a workshop, instead of resorting to unreliable and questionable amateur solutions.
In the past, the failure of an electronic component in a car often resulted in high costs for the customer, because the faulty component had to be replaced with a new part. In other cases, the vehicle would have to remain in the workshop for a prolonged period because the faulty part had to be removed and sent off for repair. This approach not only cost the service centers space, but also time, as they had to wait for the repair to be completed and the bill to be posted. The new offering from Bosch Electronic Service provides a third option that is faster than the alternatives, by replacing faulty parts with low-cost “remanufactured products”. The original faulty part, which is sent to Bosch only after the replacement has been fitted in the vehicle, is carefully processed, quality checked and fed back into the remanufacturing line.
Conserving the Environment and Ensuring Quality
Customers, vehicle workshops and the environment all benefit from this enhanced repair service. Repairing parts consumes 90% less energy than is required for the manufacture of new components. Savings on materials vary between 50% and 90%, depending on the type of part being reconditioned. Because of their high level of quality, Bosch supplies repaired parts with the same two-year guarantee as new parts.
Easy to Order: Online or over the Phone
The service is aimed at both independent and brand-dedicated vehicle workshops. After diagnostics have been carried out on the vehicle, the workshop can request a repair quotation or order a reconditioned part at www.bosch-repair-service.com. The workshop can also contact Bosch Electronic Service via a telephone hotline. The delivery of the repaired part and collection of the faulty component is organized by Bosch through a convenient logistics service.
Bosch currently offers over 1000 different remanufactured parts to complement the existing repair service, ranging from ABS components and engine control units to navigation and display systems.
The service is available now at www.bosch-repair-service.com or by telephone at +49 (0) 180 5000 535 (14 ¢/min from German landlines). The service will also be gradually introduced to other markets around the world.
The Automotive Aftermarket division (AA) provides the aftermarket and repair shops worldwide with a complete range of diagnostic and repair shop equipment and a wide range of spare parts – from new and exchange parts to repair solutions – for passenger cars and commercial vehicles. Its product portfolio includes products made as Bosch original equipment, as well as aftermarket products and services developed and manufactured in-house. More than 17,000 associates in 150 countries, as well as a global logistics network, ensure that some 650,000 different spare parts reach customers quickly and on time. In its “Automotive Service Solutions” operations, AA supplies testing and repair-shop technology, diagnostic software, service training, and information services. In addition, the division is responsible for the “Bosch Service” repair-shop franchise, one of the world’s largest independent chains of repair-shops, with some 16,000 franchises. In addition, AA is responsible for more than 600 “AutoCrew” partners.
Additional information can be accessed at www.bosch-automotive.com
The Bosch Group is a leading global supplier of technology and services. According to preliminary figures, its roughly 281,000 associates generated sales of 46.4 billion euros in 2013 (Note: due to a change in the legal rules governing consolidation, the 2013 figures can only be compared to a limited extent with the 2012 figures). Its operations are divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology. The Bosch Group comprises Robert Bosch GmbH and its more than 360 subsidiaries and regional companies in some 50 countries. If its sales and service partners are included, then Bosch is represented in roughly 150 countries. This worldwide development, manufacturing, and sales network is the foundation for further growth. In 2013, Bosch applied for some 5,000 patents worldwide. The Bosch Group’s products and services are designed to fascinate, and to improve the quality of life by providing solutions which are both innovative and beneficial. In this way, the company offers technology worldwide that is “Invented for life.”
Further information is available online at www.bosch.com and www.bosch-press.com, http://twitter.com/BoschPresse.
PI8452 - 07. February 2014
/ Photo & Report provided by Bosch Press Release - sujung.jang@kr.bosch.com
/ MediaPaper.KR mediapaper@ymail.com Sejin Oh
/ The News Article was written by receiving a Press Release.
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